Careers

Telecommunications Technicians

Job Grid

Line/Station Installers & Repairers

Also known as:
Customer Service Technician Systems Technician Service Technician

Meet the Tech(s) currently employed in this job category.

Position Summary
Responsible for installing, testing, maintaining and repairing telephone circuitry and equipment for both residential and business customers on their premises.

Work Environment

Both indoors and outdoors, all weather and all seasons
Can be vigorous, and may include
- Moving, carrying, lifting heavy items
- Climbing wooden poles and fiberglass ladders
- Heights up to 75 ft
- Confined spaces (i.e.: attics, crawl spaces, manholes, trenches)
May require driving long distances to the client's location
May require significant overtime
Involves extensive interaction with customers

Personality Profile

Likes to interact with people
Problem solver
Enjoys puzzles and technical challenges
Organized and logical
Strong work ethic
High degree of initiative and independence

Skills Needed
This entry-level position requires:

Understanding of basic telephony and electricity
Ability to operate equipment for testing and repairing of telecommunication circuits
Basic keyboard and Windows based software skills
Communication skills, both written and spoken

Educational/Experience Qualifications

High school diploma or equivalent
State driver's license, satisfactory driving record, and the ability to drive a vehicle with manual gearshift. May require Class A license (heavy equipment, tractor/trailer).
Passing scores on qualifying exams
Employer-sponsored training
NACTEL's Introduction to Telecommunications Certificate is targeted to this job title.

Pay range
$50,000 to $70,000, depending on prior experience, region of the country, the employer, and the amount of overtime

(At one company, AT&T, Systems Technicians can also be Complex and Special Services Installers and Repairers.)


Careers Telecom Technicians • Job Grid - Complex & Special Svcs - Line/Station Installers - Switching & Transport - Cable Splicing • Meet the Techs			Careers - Telecommunications Technicians - Job Grid Line/Station Installers & Repairers Also known as: Customer Service Technician Systems Technician Service Technician Meet the Tech(s) currently employed in this job category. Position Summary Responsible for installing, testing, maintaining and repairing telephone circuitry and equipment for both residential and business customers on their premises. Work Environment Both indoors and outdoors, all weather and all seasons Can be vigorous, and may include Moving, carrying, lifting heavy items Climbing wooden poles and fiberglass ladders Heights up to 75 ft Confined spaces (i.e.: attics, crawl spaces, manholes, trenches) May require driving long distances to the client's location May require significant overtime Involves extensive interaction with customers Personality Profile Likes to interact with people Problem solver Enjoys puzzles and technical challenges Organized and logical Strong work ethic High degree of initiative and independence Skills Needed This entry-level position requires: Understanding of basic telephony and electricity Ability to operate equipment for testing and repairing of telecommunication circuits Basic keyboard and Windows based software skills Communication skills, both written and spoken Educational/Experience Qualifications High school diploma or equivalent State driver's license, satisfactory driving record, and the ability to drive a vehicle with manual gearshift. May require Class A license (heavy equipment, tractor/trailer). Passing scores on qualifying exams Employer-sponsored training NACTEL's Introduction to Telecommunications Certificate is targeted to this job title. Pay range $50,000 to $70,000, depending on prior experience, region of the country, the employer, and the amount of overtime (At one company, AT&T, Systems Technicians can also be Complex and Special Services Installers and Repairers.)